The Things That Matter…. (A whole lot)

• Developing and maintaining consistent content

• User-friendly

• Piloting/Testing

• No technical bugs

• Planned rollouts

• Accountability for e-Learning Program

• Functional and SME oversight

• Joint business-learning cooperation

• Rapid response to changes and planned changes

• Change Management

• A Common Platform with the necessary functional and technical characteristics

• Global processes with regional variations

• Culture-appropriate and language-appropriate content, support and delivery

• Collaboration